Terms of Service
1. Versai has the right to ban you, the donator, at any time, for a reason upheld by Versai rules or normal community guidelines.
2. You, the donator, recognize that you are over 18 years of old at time of purchase, or have consulted and received approval from a parent or legal guardian to purchase a rank on our server. Due to this, you, the donator, recognize and forfeit all chances of a PayPal, CreditCard, or other chargebacks. In the case of a chargeback, you will have to pay a $25 unblacklist fee to rejoin the server.
3. Versai is not affiliated with Mojang, Minecraft, Microsoft, or any company(ies) hired or used for the making of a plugin(s) on our server, so you, the donator, agree to not ask previously mentioned entities for your money back or support in the case of a chargeback.
4. Versai has the right to change or remove any package(s), item(s), etc. or to change the pricing of any package(s), item(s), etc. on Versai on our own terms without prior consent from you, the donator. If a price does change, you will keep your purchase.
5. You, the donator, realize your items are virtual and are seen as donations to the server for your enjoyment and to keep the server running. Because these items are virtual, you, the donator, realize they hold no monetary value and cannot be sold, traded, etc. for items that do contain monetary value including but not limited to: cash, credit, physical items, and services. Transfers of your donations will not be honored or supported, however we allow you to transfer your virtual rank one time.
Zero Tolerance Charge Back Policy
Charging black will result in a permanent blacklist from Versai. You'll not be able to play the server until you pay us a $25 per charge back fine. Without this policy, everything would have to be much more expensive.
But I my login information was compromised!
If we feel this is legitimate, you have never heard of us before and your information was stolen, we'll gladly issue a full refund up to $50.
But I want a refund!
You can personally contact an owner on our discord or tweet us @VersaiPE for support, we'll gladly refund you for a majority refund (because of taxes) if your purchase is newer than 5 days. If your purchase is older than 5 days, we can arrange a transfer of your purchase to a friend. Most purchases are valid for the lifetime of the server and we'll gladly work with you to come up with a solution. We usually respond in less than 12 hours.
But I quit this game!!
That's not our problem, it's your choice. You played the server with your paid rank, and will continue to keep it. If you're the original buyer, you're welcome to transfer your rank to a friend or continue to keep it if you decide to come back. Once again, you can contact us on our discord or tweet us @VersaiPE for support.
